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The Wy’East Approach: Sustainable LIFT

sustainable_LIFT_1_03Sustainable LIFT is an evaluation / assessment tool designed for understanding and sharply reducing injury rates in medical centers and rehabilitation facilities. It’s based on 30 years of experience in and around healthcare facilities across the country. Sustainable LIFT stands for a sustainable, long-term approach to “Lower Injuries from Transfer” and speaks to our conviction that, to achieve lasting success, Safe Patient Handling (SPH) programs must be:

Organization-Specific. One size does not fit all. We will devote significant time and energy to understanding your needs and assessing appropriate solutions.

Iterative. We believe in directing initial efforts toward identifying and implementing solutions that provide the greatest impact at the least cost—the “low hanging fruit”—and subsequently identifying and implementing the next most important, in a phased series of assessments and implementations. This iterative approach saves you money, and it avoids the planning, training and compliance overload commonly associated with all-at-once programs. In the engineering and manufacturing world, the analogous concept is continuous improvement.

Owned Internally. To be fully understood, implemented and sustainable over time—adopted into your organization’s culture—we believe it critical that the SPH program be learned and taught by your organization’s own trainers, rather than by external consulting organizations. Thus SPH becomes not just compliance, but the responsibility and cause of your organization, your unit leaders and their caregivers—and not something imposed upon them by outsiders. Furthermore, we believe that long-term performance can be improved when units are given budget responsibility for injuries and the measures available to reduce them.


Our long experience has taught us many lessons over the past 25 years. Among them is this: It’s best to investigate to learn where the real issues are, partner to find ways to solve those problems first, and then to look together for the next set of opportunities. It is only through this level of relationship, iteration, and cultural adoption that we can build a sustainable program that truly serves your caregivers and your business.


An Approach that Solves Your Problems—Not Someone Else’s

Even at its most basic level, Sustainable LIFT is superior in both effectiveness and cost-containment to the traditional “let’s make a big expensive SWAG (guess) up front and hope it all works out” approach that prevails in the industry. We know that there is no one-size-fits-all solution that will satisfy our customers’ needs. Instead our methodology combines in-depth investigation, assessment, internal adoption and iterative reviews and enhancements to arrive at your optimum solution.

The Sustainable LIFT Program Methodology

Here’s how the Sustainable LIFT methodology works:

  1. Discovery. Perform initial interviews with occupational health executives, caregiver administrators, team leads and line caregivers; review injuries documentation and patient populations information; audit existing equipment deployment; investigate relevant caregiver workflows, SPH protocols and actual day-to-day compliance and practice.
  2. Assessment. Analyze discovery findings and identify “low-hanging fruit”: SPH measures including training and equipment that will provide the greatest impact with the least investment and time. Identify metrics, sources and tasks for ongoing measurements of program success.
  3. Phase 1 Proposal and Plan. Develop a detailed initial plan and proposal focusing on highest-priority (most cost- and time-effective) measures and timelines. The Phase 1 planning will include detailed estimates for recommended Phase 1 “train-the-trainers” instructional services and deployment of SPH consumables and equipment. Through discussions with SPH decision-makers and system administrators, we will adjust and finalize the Phase 1 plan and budget.
  4. Phase 1 Implementation. Work with medical facility’s training staff and care leaders to develop effective training. We can provide training developers for onsite work, or work with your own developers as desired. Deliver equipment in tandem with training. Starting with baseline measurements, begin tracking selected metrics for success using a password-protected website portal that collects data but not the identities of patients and caregivers.
  5. Phase 2 Effectiveness Review and Up-Cycle Planning. As the Phase 1 rollout and data collection proceed, begin review of successes, issues and additional opportunities. Apply this learning to plans and budgeting for Phase 2.
  6. Phase 2 Implementation, Expansion, and Adoption. Implement the Phase 2 plan, applying improvements to Phase 1 activities and taking on the next set of opportunities identified in the Phase 2 plan.
  7. Phase 3 Effectiveness Review and Up-Cycle Planning. An iterative planning phase similar to step 5 above.
  8. Phase 3 Implementation, Expansion, and Adoption. An iterative implementation similar to step 6.
  9. Phase [n] Program Measurement and Planning Process Transfer. While the iterative planning and implementation process can continue indefinitely, and we are happy to work closely as long as you wish to facilitate it, at some point you may prefer to take the process over. In this hand-off step we would provide you with all the structure and training you need to be successful conducting the program internally.

Reduced Risks and Outlays

Beyond the advantages we bring in program design, implementation and iterative improvements described above, The Wy’East Sustainable LIFT methodology also offers you significant practical and financial advantages:

  • We will not lock you into a long-term contract. You can adjust your SPH program at will, add features or conserve funds, and you can terminate your use of our services whenever you see fit.
  • Your initial capital outlays will be much lower, thanks to the iterative nature of Sustainable LIFT, and they will increase only as we confirm successes and identify opportunities for incremental improvements.
  • Your personnel will not be overwhelmed by a tidal wave of 3rd-party training and a panoply of unfamiliar equipment. Instead, both instructional and care staff will be involved in defining and evolving the program, and instruction and tools will be rolled out at a rate that will preserve working hours, sustain program awareness, promote understanding, and ultimately, speed medical facility’s cultural adoption of innovative SPH tools and techniques.

Summary: An Exciting Opportunity

It is no secret that Wy’East Medical offers the complete range of high-quality equipment and consumables to support any SPH program. Supplying the equipment to meet a medical facility’s RFP is not a problem. In almost any institution, though, the problems found around SPH go deeper than simple equipment provision.

Our interest is in working with you to develop real and validated solutions to your caregiver injury risks, and to tackle issues with SPH compliance—delivering the equipment, consumables and instructional services that your facilities actually need in order to adopt the SPH program as their own and make it a true success.

Our long experience has taught us many lessons over the past 25 years. Among them is this: It’s best to investigate to learn where the real issues are, partner to find ways to solve those problems first, and then to look together for the next set of opportunities. It is only through this level of relationship, iteration, and cultural adoption that we can build a sustainable program that truly serves your caregivers and your business.

Our suggestion at this time is simple.

Given a meeting date with the medical facility’s team, we will travel to your headquarters, bringing a robust work-in-process description of Sustainable LIFT along with an outline of costs and benefits. Together we will discuss the best ways to build a solid, sustainable implementation and instructional program for you and your caregivers.

We believe that your team will understand that ours is a truly unique approach, that it is based on a low initial investment, a verified and sharp reduction in injuries and claims, and not only high rates of staff compliance, but heartfelt adoption of appropriate SPH tools and techniques as a rallying cause for all of medical facilities.



To learn more about how Wy’East can deploy Sustainable LIFT in your medical center, contact us today:

Contact Us

Wy'East Medical Corporation
PO Box 1625
16700 SE 120th Avenue
Clackamas, OR 97015

tel: 503-657-3101
tel: 800-255-3126
fax: 503-657-6901


About Sustainable LIFT

Watch and listen as Gary Smith discusses the Wy’East approach to evaluation and assessment of SPH needs in acute care facilities.

Wy’east Medical

Contact Us

Office: (503) 657-3101
Toll-Free: (800) 255-3126
Fax: (503) 657-6901


PO Box 1625
16700 SE 120th Avenue
Clackamas, OR 97015

About Wy’East Medical

A privately-held company, Wy’East Medical is a leader in zero lift products for healthcare ergonomics and has been offering state-of-the-art Safe Patient Handling equipment to hospitals and healthcare facilities since 1989.

Wy’East houses both its corporate offices and 21st century manufacturing facilities in Clackamas, Oregon, a suburb of Portland, with full access to shipping providers for both national and international destinations.

Safe Patient Handling equipment from Wy’East Medical are used in one out of three healthcare facilities in the United States.

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